The eThekwini Municipal Mayor, Councillor James Nxumalo, launched twelve custom-designed and specially adapted midibus type vehicles for the City’s Dial-A-Ride fleet, a demand responsive public transport service for People with Disabilities.
The new buses are able to take between 5 and 7 wheelchairs, as well as those on crutches in fixed seats. The buses are specially adapted with hydraulic lifts and are SABS approved to ensure safety. As a standard training procedure, drivers and other operational staff from Vukasambe Investments, the company contracted to operate the service, go through a customer-care programme to deal with people with disabilities.
To further support the demand, the City currently has 3 Sukuma buses, which are designed to take wheelchairs, and to transport people with other special needs on fixed routes.
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